Shipping Overview
We currently ship from China to Southeast Asia and the Middle East.
If your region is not listed, please contact us at info@betathree.com to discuss special shipping arrangements.
Processing Time
Processing time: 1–2 business days
Orders placed after 17:00 (China Standard Time, GMT+8) may be processed on the next business day.
During peak periods, processing times may be longer.
Delivery Time Estimates
Estimated delivery times after dispatch:
· South East Asia: 7-12 business days
· Middle East: 7-12 business days
Delivery estimates are not guaranteed and may be affected by customs, weather and carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order weight/size.
Tracking
Where available, you’ll receive a tracking link by email once your order ships.
Duties & Taxes
· Prices shown include duties and taxes depending on destination.
· Any import duties, taxes or fees are the customer’s responsibility unless stated otherwise.
Address Changes
Please contact us as soon as possible if you need to change your shipping address. Once an order has shipped, we may not be able to update it.
Lost, Delayed or Damaged Parcels
If your order is delayed, missing or arrives damaged, contact us at info@betathree.com with your order number and photos (if damaged). We’ll work with the carrier to resolve it.